Frequently Asked Questions
Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll aim to get in touch withing 24 hours
What is the return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, unopened, and in its original packaging with seals still in place. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@supplementsnow.co.uk.
More information can be found our dedicated returns page.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
More information can be found on our dedicated shipping page.
How much does shipping cost?
Shipping is calculated based on value of your basket. You will always know the shipping price before you purchase.
Our free shipping threshold is £50.
More information can be found on our dedicated shipping page.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.